Terms and Conditions

Using the Mojogo Casino website, creating an account, accessing games, taking part in promotions, or using any related services means you agree to these terms and conditions. These site terms apply to the platform as a whole, including your player account, purchases, redemptions, bonuses, support interactions, and other features made available by Mojogo Casino.

This page is designed to explain the main rules, rights, and responsibilities connected with using the platform. It is meant to help set fair expectations for both players and the operator in a clear and practical way.

Who Can Use Mojogo Casino

Mojogo Casino is intended for adults only. You may use the platform only if you are at least 18 years old, or the age of legal participation required in your state, province, territory, or other jurisdiction, whichever is higher.

It is your responsibility to make sure that accessing social casino or sweepstakes casino services is lawful where you are located. Mojogo Casino may restrict or deny access in certain states, countries, or regions at its discretion, including where required by law, regulation, business policy, payment rules, or risk controls.

Availability may also change over time. If a jurisdiction becomes restricted, Mojogo Casino may suspend access to some or all services for affected users.

Account Setup Rules That Matter

When you register, you agree to provide accurate, complete, and current information. This includes basic personal details, contact information, date of birth, and any other information reasonably requested during account creation or account review.

Your account must be registered in your own name and for your own personal use. You may only create and use the number of accounts permitted by Mojogo Casino. If duplicate, false, or unauthorized accounts are found, the operator may review, limit, or close them.

If your information changes, you should update it promptly. Mojogo Casino may rely on the information attached to your account when processing support requests, purchases, verification reviews, and redemption requests.

Identity Checks and Security Reviews

Mojogo Casino may request documents or additional information to confirm your identity and protect the platform. Verification may be required before certain transactions are completed or before Sweeps Coins are redeemed for prizes.

This review may include confirmation of your age, identity, address, location, source of payment, or ownership of a payment method. Examples of requested documents may include a government-issued photo ID, proof of address, and, where appropriate, supporting payment details.

If requested verification is incomplete, inconsistent, expired, or cannot be reasonably confirmed, Mojogo Casino may delay, limit, or decline certain account activities until the review is finished.

Your Account Is Personal to You

You are responsible for maintaining the confidentiality of your login credentials and for activity carried out through your account. This includes actions taken by anyone who gains access because your login details were shared, stored insecurely, or otherwise exposed.

Player accounts are personal and may not be shared, sold, assigned, transferred, or used on behalf of another person. You may not allow family members, friends, roommates, or any third party to access or use your account.

If you believe your account has been accessed without authorization, you should contact support as soon as possible. Mojogo Casino may take temporary protective action while the issue is reviewed.

Purchases, Redemptions, and Account Balances

Mojogo Casino may offer payment options such as ACH, MasterCard, and Visa, but not every method will be available to every user at all times. Processing times, transaction limits, review steps, and availability can vary based on your location, account status, payment provider, and risk checks.

Any balance shown in your account may be subject to review in the event of verification issues, transaction reversals, pricing errors, bonus corrections, or technical problems. Mojogo Casino may apply reasonable checks before approving purchases, redemptions, or other balance-affecting activity.

Requests to redeem Sweeps Coins may be reviewed before approval. As part of that process, Mojogo Casino may require successful identity verification, payment ownership checks, or additional account review.

Based on current platform rules, Sweeps Coins received through qualifying activity generally must be played through 1x before redemption. The minimum redemption threshold is 100 Sweeps Coins, and 1 SC is generally treated as equivalent to $1 for redemption purposes. Mojogo Casino may also apply redemption limits, including a general daily limit of up to $1,000 at its discretion and, where applicable, a maximum of $5,000 per request for eligible users in New York and Florida.

Inactive accounts may also be affected by balance rules. Sweeps Coins may expire after 60 days of inactivity, and if an account remains inactive for 12 consecutive months, Gold Coin and Sweeps Coin balances may be reset to zero.

Bonus Rules You Should Read First

Promotions, bonus offers, login rewards, referral offers, VIP rewards, coinback offers, and similar campaigns may come with separate bonus terms in addition to these general conditions of use. Players are responsible for reviewing the specific terms attached to each offer before participating.

Those additional rules may include limits or requirements tied to:

• eligibility by location or account status
• time limits or expiration periods
• qualifying purchases or activity thresholds
• game restrictions or excluded titles
• playthrough requirements
• referral conditions
• redemption caps or conversion limits

For example, Mojogo Casino may offer a welcome package such as 300,000 Gold Coins plus 2 Sweeps Coins, a first purchase offer, daily login rewards, referral rewards, VIP benefits, coinback, or an alternative method of entry. However, these offers may not be available in every jurisdiction, and they may be changed, paused, or withdrawn.

Current promotional rules indicate that many Sweeps Coins offers carry a 1x playthrough requirement, and some games may contribute 0% toward that requirement. Excluded games may be identified within the player dashboard or offer-specific terms.

Game Access Can Change

Mojogo Casino aims to provide access to its games and services across supported devices, including mobile play where available. Even so, not every game, feature, or tool will always be available to every player.

Availability may vary based on your location, device compatibility, browser version, internet connection, maintenance periods, provider changes, compliance reviews, or technical limitations. Games from third-party studios such as 3 Oaks, BGaming, Big Time Gaming, Booming Games, Dragon Gaming, JDB, Jili Games, KA Gaming, Lucky Monaco, Mascot Gaming, NetGaming, Penguin King, PG Soft, Playson, Playstar, and Spade Gaming may also be added, removed, or suspended from time to time.

Mojogo Casino does not guarantee that any specific game, promotion, software provider, or payment method will remain available at all times.

Fair Play Standards and Prohibited Activity

Use of the platform must be lawful, honest, and consistent with fair play. You agree not to misuse the website, the account system, promotions, or any game feature.

Prohibited behavior may include using false or misleading information, creating unauthorized multiple accounts, engaging in fraud, collusion, chargeback abuse, bonus abuse, or using another person's payment details without proper authorization. It also includes attempts to manipulate games, systems, offers, or redemption processes.

Automated play, bots, scripts, scraping tools, unauthorized software, and other artificial methods of interaction are not allowed unless Mojogo Casino expressly permits them in writing. Any attempt to interfere with the normal operation of the platform may lead to account action.

When Mojogo Casino May Limit or Close an Account

Mojogo Casino may refuse service, restrict access, suspend promotions, hold transactions for review, freeze certain account functions, or close an account where it reasonably believes that a rule has been broken or a review is needed.

This may happen if verification is incomplete, if suspicious or inconsistent activity is detected, if location rules are not met, if a promotion has been misused, or if the account appears linked to fraud, unauthorized payments, or other prohibited conduct.

Where appropriate, Mojogo Casino may correct balances, cancel ineligible bonus awards, reverse promotional credits, or deny a redemption request that does not meet the applicable requirements. These steps are intended to protect players, payment systems, and the integrity of the platform.

Technical Errors and Mistakes Can Be Corrected

From time to time, the platform may experience display errors, interrupted sessions, pricing mistakes, bonus calculation issues, account balance problems, or game malfunctions. These issues can arise from software faults, network interruptions, third-party service failures, or routine system updates.

If an obvious mistake occurs, Mojogo Casino reserves the right to investigate the issue and make fair corrections. This may include adjusting balances, voiding affected transactions, reversing incorrectly credited rewards, or replaying or canceling impacted activity where reasonably necessary.

No player gains a right to keep a benefit that was clearly caused by a technical or administrative error.

Responsible Play Comes First

Mojogo Casino encourages players to treat gaming as entertainment, not as a way to earn income or recover financial losses. If play stops feeling fun or manageable, it may be time to take a break.

Responsible gaming tools, limits, account restrictions, or self-management options may be available through the platform or related support resources. You can also review the site’s Responsible Gaming page for more information, where available.

Mojogo Casino Content and Brand Rights

The Mojogo Casino website, including its design, branding, logos, text, graphics, original content, software elements, and other materials, is owned by Mojogo Casino or used under license by its partners and providers.

You may use the website for personal, non-commercial use only. You may not copy, republish, modify, distribute, sell, frame, or otherwise exploit site materials without prior written permission, except where the law expressly allows limited personal use.

Third-Party Services Behind the Platform

Some parts of the Mojogo Casino service depend on third-party providers. This may include game studios, payment processors, identity verification vendors, hosting tools, analytics systems, and customer service technologies.

Because of that, certain features may be affected by the availability, operational rules, or technical limits of those outside providers. Mojogo Casino is not responsible for delays or interruptions caused solely by third-party systems that it does not directly control, although it may work to address issues when possible.

Limits on Liability

To the fullest extent allowed by applicable law, Mojogo Casino is not responsible for losses, damages, or delays caused by user error, forgotten credentials, unsupported devices, internet outages, software conflicts, payment network failures, third-party service interruptions, force majeure events, or misuse of the platform.

This also applies to losses connected with unauthorized account access resulting from your failure to keep login details secure, as well as issues caused by inaccurate information submitted by the player.

Nothing in these service terms is meant to exclude liability where liability cannot lawfully be excluded.

No Promise of Constant Availability

Mojogo Casino provides its website, games, and related services on an "as is" and "as available" basis. While the operator aims to maintain a reliable service, uninterrupted access, continuous availability, and error-free performance cannot always be guaranteed.

Maintenance, software updates, compliance controls, provider outages, and unexpected technical issues may affect access from time to time.

Updates to These Site Terms

Mojogo Casino may revise these terms and conditions from time to time to reflect operational changes, legal requirements, platform updates, or new service features. The latest posted version will generally apply from the date it appears on the website, unless a different effective date is stated.

You should review this page periodically so you understand the current rules that apply to your account and use of the platform. Continued use of Mojogo Casino after updated terms are posted means you accept the revised terms.

Other Policies That Also Matter

These terms should be read together with other relevant policies and rules published on the website. Depending on the feature you use, this may include the Privacy Policy, bonus terms, promotional rules, the AML and KYC policy, cookie policy, sweepstakes rules, and account verification guidance.

If there is a conflict between a specific promotion rule and these general site terms, the more specific rule may apply to that particular offer or feature unless stated otherwise.

Questions About the Rules or Your Account

If you have questions about these terms, your account status, or the use of Mojogo Casino services, you can contact the support team through the official help channels available on the website.

Mojogo Casino currently offers live chat support and email support at support@mojogocasino.com.

These terms are meant to create clear expectations for using the Mojogo Casino website, your player account, and related services. By continuing to access or use the platform, you confirm your acceptance of these conditions of use and the responsibilities that come with them.